Incident Response Plan for Amazon Developer Account

Objective: To establish a systematic approach for monitoring, detecting, and responding to potential threats and security incidents involving Amazon Information.

1. Preparation:

• Assemble an Incident Response Team (IRT) with defined roles and responsibilities.

• Conduct regular training sessions for the IRT to ensure readiness.

• Develop communication protocols for internal and external stakeholders.

2. Monitoring and Detection:

• Implement continuous monitoring tools to detect unusual activities or potential threats.

• Regularly review and update monitoring parameters to align with evolving threat landscapes.

• Establish baseline behaviors for system operations to aid in the detection of anomalies.

3. Incident Identification:

• Define criteria for what constitutes a security incident, including unauthorized access, data breaches, and system compromises.

• Ensure that all team members are aware of these criteria and know how to report suspected incidents.

4. Reporting:

• In the event of a security incident involving Amazon Information, report immediately to Amazon via email at 3p-security@amazon.com.

• Document all relevant details of the incident, including the nature of the incident, affected systems, and any actions taken.

5. Response:

• Activate the Incident Response Team to assess and contain the incident.

• Follow the predefined response procedures based on the type and severity of the incident.

• Implement measures to prevent further unauthorized access or damage.

6. Recovery:

• Restore affected systems and services to their normal operations.

• Apply necessary patches or updates to address vulnerabilities.

• Monitor systems for any signs of residual issues or recurrence.

7. Post-Incident Review:

• Conduct a thorough review of the incident, response actions, and recovery processes.

• Identify lessons learned and areas for improvement.

• Update the incident response plan and monitoring tools as necessary.

8. Documentation and Reporting:

• Maintain comprehensive records of all security incidents, responses, and recovery actions.

• Regularly report incident statistics and trends to relevant stakeholders.

• Ensure compliance with legal and regulatory requirements for incident reporting.

9. Continuous Improvement:

• Regularly review and update the incident response plan to adapt to new threats and vulnerabilities.

• Conduct periodic drills and simulations to test the effectiveness of the response plan.

• Engage in information sharing with industry peers and security organizations to stay informed about emerging threats and best practices.